The Inversion Audit · an AI operations diagnostic
Find the work your team should not be doing any more.
A fixed-price, two-week diagnostic of manual work within an agreed scope. What it costs you each year, what we would build instead, and what to do first.
Fixed price from £1,500 +VAT · Two weeks · 3× findings guarantee
Reply within one working day
Why it costs money
A paid audit you can act on independently.
You receive a process map, cost estimates and a build roadmap that your team or another builder can use. The audit stands alone; you do not have to buy a sprint.
Pricing · published, fixed
Choose the scope of your audit.
SINGLE FUNCTION
£1,500+VAT
One department or function: support, product data, finance admin. Typical under about £2m revenue.
Two senior days inside your operation.
WHOLE BUSINESS
£3,000+VAT
The full operation, £2m to £10m revenue. The standard engagement.
Three to four senior days. Optional 15-minute fit call first.
GROUP AND MULTI-SITE
£6,000+VAT
Multiple teams, sites or brands, £10m to £20m revenue.
A full cross-entity map with shared-system opportunities.
The guarantee
If the audit doesn't surface at least three times its fee in annualised savings, itemised per process with the hours and the wage cost behind each one, we refund it.
The credit
100% of the audit fee credits against an Inversion Sprint booked within 60 days.
The VAT
All prices are ex-VAT. Add VAT at 20%.
Who it's for
£1m to £20m. Founder still in it.
Built for owner-led businesses where you can still see the manual work, and are probably still doing some of it yourself.
- Ecommerce, distribution, agencies, and operationally messy SMEs
- Founders still stuck inside the day-to-day
- Teams drowning in re-keying, chasing and copy-paste
- Too many tools, none of them talking
- Can't justify an AI team, and doesn't need one
Audit scope
Areas we can review.
We agree which areas to review before the audit starts.
- 01
Order flow, end to end
- 02
The support queue
- 03
Product and catalogue data
- 04
Finance admin and reconciliation
- 05
Reporting and month-end
- 06
Quotes, CRM and follow-up
- 07
The gaps between your tools
- 08
What lives in one person's head
What you get
Your process map, costs and build plan.
Delivered on day fourteen and walked through with you. Yours to keep and use with your own team or another builder.
The process map
The workflows within the agreed scope, drawn end to end, including the ones nobody wrote down.
What the manual work costs you a year
Hours, people and loaded wage cost, calculated for each process.
Every opportunity, scored
Payback, effort and risk, with expected payback stated in months.
Quick wins and strategic builds
The top three to build this quarter, and the three that compound over a year.
The roadmap
A build sequence with dependencies, tooling recommendations and human approval points.
A fixed sprint quote
A fixed price for the first workflow, agreed before you commit.
Representative findings · from our own operations
What a finding looks like.
Examples from our own operations.
340 lapsed trade accounts, nobody chasing. The system builds the re-activation ledger and drafts the outreach; a person approves every send.
£58k/yr recoverable revenueSix and a half hours a week re-keying courier claims between an inbox and a spreadsheet. Rebuilt with an approval gate on payouts.
£9k/yr in hours alone2,100 SKUs missing size data, quietly killing conversion. Enriched from supplier sources; a person spot-checks a 5% sample.
£14k/yr plus the conversion liftThe receipts
£183,000 of cost out of our own group in twelve months.
Costs removed from our own group over twelve months. Hiring avoided is shown separately.
- £48kAgency retainers brought in-house
- £36kOversized ERP replaced with owned tools
- £20kWarehouse and fulfilment efficiency
- £20kDesign production
- £15kShopify app stack cut
- £15kBookkeeping and admin automated
- £15kSocial media in-housed
- £10kPhotography
- £4kForecasting tools replaced
Roles we did not need to recruit for once the systems were running. Excluded from the £183,000 of costs removed.
The fortnight
Day one to day fourteen.
Kickoff. A 90-minute discovery call, read-only access where it is easy to grant, and the interview list agreed.
Short operator interviews and process mapping. We watch how work actually moves, not how the org chart says it does.
Scoring, the savings model, and the build sequence. Everything priced and ranked.
The report, walked through live. Questions answered. The roadmap is yours to keep and to execute with anyone you like.
An Inversion Sprint starts from £6,500 +VAT: one agreed workflow built, documented and handed over, live within a month at entry scope. You can also execute the roadmap yourself.
Questions
Asked and answered.
Will my team lose their jobs?
The audit identifies which tasks can change and which need human judgement. You decide how that affects roles and responsibilities.
How much of our time does it take?
One 90-minute discovery call, half an hour each with three to five people doing the work, and read-only access where practical. About five hours across a fortnight.
Is this a sales pitch for the sprint?
The audit stands alone. Your team or another builder can use the roadmap. If you choose an Inversion Sprint within 60 days, 100% of the audit fee is credited against it.
What if you don't find anything?
If the audit does not identify at least three times its fee in annualised savings, itemised by process with hours and wage costs, we refund it.
Which tools do you work with?
Yours. Shopify, Xero, spreadsheets, inboxes, CRMs, warehouse systems. The audit maps what you already own before recommending anything new, and anything we do recommend building ends up in your accounts. We don't resell licences and we don't take referral fees.
Who actually does the work?
You deal directly with the person building the system. We document the work, train your team and agree the handover.
Is our data safe?
Read-only access, credentials in a vault, a mutual NDA as standard, UK GDPR posture, and nothing from your business is used to train public models. The data-handling terms are written into the engagement letter, not onto a policy page.
Are the prices really the prices?
Yes, plus VAT at 20%. The only variable is scope, and that is agreed before we start.
In two weeks you'll have the list, priced, in order.
A fixed-price, two-week diagnostic of manual work within an agreed scope.
From £1,500 +VAT · Price fixed before you commit · Reply within one working day